Welcome to Face Fresh. By accessing or using our website facefresh.com you agree to be bound by the following Terms & Conditions. These terms govern your use of the site, including all content, services, and transactions. If you do not agree, please refrain from using the website.
1. Acceptance of Terms
Your use of this website constitutes your acceptance of these Terms & Conditions. Face Fresh reserves the right to update or modify these terms at any time without prior notice. Continued use of the site after changes are posted indicates your agreement to the revised terms.
2. Product Orders
Placing an order on our website is considered an offer to purchase a product at the listed price, including applicable taxes and delivery charges. Face Fresh reserves the right to accept or reject any order for reasons including product availability, pricing errors, or incorrect information. A contract is valid only upon confirmation of your order and receipt of payment.
3. Pricing & Taxes
All prices are listed in local currency and include applicable sales tax. Additional duties or taxes may apply depending on your location. Face Fresh is not responsible for any reversed tax rebates or additional charges imposed by government agencies.
4. Delivery Policy
Delivery timelines are estimates only. While we strive to meet expected delivery dates, Face Fresh is not liable for delays caused by logistics or external factors. Please refer to our Delivery Information page for details.
5. Risk & Ownership
Ownership of products transfers to you upon full payment. However, the risk of loss or damage passes to you upon delivery. We recommend appropriate insurance coverage for high-value items.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy. Please review it carefully before making a purchase.
7. Limitation of Liability
Face Fresh is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products purchased through it. This includes, but is not limited to, loss of data, profits, or business opportunities.
8. Indemnification
You agree to indemnify and hold harmless Face Fresh, its employees, agents, and affiliates from any claims, damages, or liabilities arising from your use of the website, violation of these terms, or infringement of third-party rights.
9. Product Information
Face Fresh is a retailer, not a manufacturer. Product details may vary from what is displayed on the website. For medical or skincare products, always consult a licensed healthcare professional before use. Our content is not intended to diagnose, treat, or cure any condition.
10. External Links
Our website may contain links to third-party sites. Face Fresh is not responsible for the content, accuracy, or privacy practices of these external websites.
11. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under the jurisdiction of UAE courts.
12. Payment Processing Notice
Please note that all payments made on FaceFresh.com are processed through our parent account under Muna Belleza. Therefore, your bank or card statement may display Muna Belleza as the merchant name instead of FaceFresh.